1. Licensing

All of our themes are under GPL license. (http://www.gnu.org/licenses/gpl.html)

Licenses are valid according to the plan you choose from the date of purchase. After your subscription expired plugin/theme will continue working, but you won’t get technical assistance. To continue getting support and updates next year you can renew your license with 50% discount of the current price.
License holders cannot distribute, freely giveaway, or resell their license . The license is only transferable by contacting us and requesting an official transfer of the license to a new owner. The license is intended to be used on the license holders web site(s). Client’s site usage is permitted in situations where the license holder maintains an ongoing relationship with the client as a consultant. Providing Peregrine Themes as a service or providing Peregrine Themes as part of a web hosting solution does not constitute an ongoing client/consultant relationship under these terms.

2. Automatic Updates

Automatic Updates are not available. When a updated released by us customer will be notified by email. Customer have to download the package by login to their member account . A Personal site license can be used for a single site and you will receive support for 1 year, A Business license can be used for up to 3 sites and a Agency license can be used for unlimited sites owned by you or your clients. You may not share or resell your license.
Updates are provided for a term of one year from the time of purchase. After one year you must renew your license key in order to continue receiving support and product updates.

3. Support

Free Product Support :-

We offer free-of-cost support on all Free products that come under our WordPress.org account. The priority of that type of support is less than paid once.

Paid Product Support :-

All paid users and customers are getting support for any product purchase related to our services with the following rules:

  1. You should provide valid registered account details and website temporary admin access via email or support ticket if the admin requests.
  2. Please don’t modify or change the product code before asking for support.
  3. Third-party product conflicts will not be under these criteria.
  4. You can directly contact us using the Support Form.

4. Refund Policy

We have the following refund policies:

  1. Before purchasing any product from https://peregrine-themes.com/, we believe you visited the plugins and themes demos site. That is, all products purchased inadvertently or by mistake are not eligible for a refund.
  2. We regret to inform you that direct refund requests cannot be accommodated for any customer.
  3. Refund will not be granted if you change your mind or if your circumstances change for example your client cancel the project.
  4. You can ask for a refund within 7 days of the purchase being made if you have a valid reason not to use purchased products.
  5. If you asked for support with any product and I am unable to resolve your issues within the time.
  6. No refund will proceed during the support if you switch to another plugin/theme or solution.
  7. Refund processing time 1 week after the request is confirmed. Or It will take a while, you will get notified by admin in rare cases.
  8. A refund will not be initiated if the product conflicts with active themes or other plugins or third-party products.
  9. No refund will issue on Multiple Website Licence purchases.
  10. Please be aware that purchases made at a discounted price are not eligible for refunds.

5. Delivery

After we have successfully processed your payment, you will receive an email with the download link. This may take up to one hour to arrive but usually happens within minutes of placing the order. If you do not receive an email after this time period, please contact us. You may then log in to your member account to receive support, if you use the email address you used to purchase the plugin you will have instant access to all support-related material.

6. Ownership

You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Peregrine Themes. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental, or consequential damages or losses that occur out of the use or inability to use our products.

7. Site Content / Copyright

All coding work is done from scratch and all of our themes are coded as per WordPress coding standards (https://codex.wordpress.org/WordPress_Coding_Standards) Images on all of our themes are from Flickr commercial usage allowed or Pixabay.com GPL compliant. However, we cannot guarantee for the Copyright of these images since they come from the third-party source. We sell themes and not images and their usage on our website is for demo purposes only. Any image found copyright protected should be either purchased or given due credit to the owner.

All site content, including imagery and documentation that is published on https://peregrine-themes.com/ is the property of Peregrine Themes. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Peregrine Themes.

8. Price Changes

Peregrine Themes reserves the right, at any time, to modify or discontinue, temporarily or permanently, a license with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.

9. Transnational Emails

Peregrine Themes may on occasion send you email notifications related to your Peregrine themes license. These transnational emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchase of Peregrine Themes.

10. Warranty

Our plugin is guaranteed to function on a clean installation of WordPress. We do not guarantee it will function with all 3rd party Themes and plugins or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our Themes and plugins as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing this plugin.

11. Privacy Policy

You can visit the website peregrine-themes.com without revealing any personal information. However, peregrine-themes.com needs certain personal data if you wish to purchase our Themes and plugins, receive peregrine-themes.com newsletter or leave comments or raise tickets.
This information may include your personal contact information or your company contact data. peregrine-themes.com will use this information to reply to your comments, issues, to provide you with requested services and to contact you regarding updates and new products.
By accessing the service of peregrine-themes.com and providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.
peregrine-themes.com automatically receives and records non-personal information on our server logs from your browser including your IP address, cookie information and the page you requested. We can use this information to customize the advertising and content you see and to fulfill your requests for certain products and services. However, peregrine-themes.com does not connect this non-personal data to any personal data collected from you.

Use of Collected Information

The information peregrine-themes.com collects from you may be used in one or more of the following ways:

to improve our website
to improve customer service
to process transactions
to administer a contest, promotion or other product feature
to send periodic emails
If at any time you would like to unsubscribe from receiving future emails, we provide the unsubscribe link at the bottom of each email.

Disclosure and Sharing of Information

peregrine-themes.com may disclose your personal data when:

we have your consent to share the information for a specific purpose
we need to respond to the subpoenas, court orders or other governmental requests
we need to protect the personal safety of the users of our website or defend the rights or property of peregrine-themes.com
we find that your actions on our website violate the peregrine-themes.com Terms of Use document or any of our usage guidelines.
We do not sell, trade or otherwise transfer to outside parties any personally-identifiable information.
If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal data to peregrine-themes.com and no longer consent to its use or disclosure as outlined herein.

Protection of Information

Your peregrine-themes.com information is protected for your privacy and security. We safeguard your personal information from unauthorized access, network firewall, and physical security measures.
peregrine-themes.com retains your personal information only as long as necessary to fulfill the purposes identified herein or as required by the law.

Changes to our Privacy Policy

peregrine-themes.com may at any time amend this policy. Please review it periodically, we’ll post changes on this page.

12. Customization

We will resolve your issue. If you want to customize the product then customization charge will be extra.

13. Acceptance

By purchasing our product(s) you indicate that you have read and agree the Terms & Conditions detailed on this page.